Privacy policy

About this policy

This Privacy Policy describes how we collect, use and share personal information when you visit our website or engage with us on social media platforms, including but not limited to Snapchat, Instagram and other social media channels.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information we collect

We may collect the following types of personal information:

• Personal identifiers, such as your name, email address, phone number and address, when you submit inquiries or sign up for services.
• Usage data: details of your interactions with our website and social media pages, including pages visited, clicks and other interaction data.
• Device information: information about the devices you use to access our website, including IP address, browser type and operating system.
• Social media data: when you interact with us on social media platforms, we may collect publicly available information based on your privacy settings.

How we use your information

We use the information we collect to:

• Respond to inquiries and provide information about our services.
• Improve our website and customer experience.
• Send marketing communications with your consent or as permitted by law.
• Serve relevant ads on social media platforms, including Snapchat, Instagram and others.
• Comply with legal requirements and prevent fraudulent activities.

Sharing your information

We may share your information with:

• Service providers: third parties who help us operate our website and conduct our business (for example email marketing, analytics and advertising).
• Social media platforms: we may use social media advertising and analytics tools (for example Snapchat Ads Manager and Instagram Insights) to display ads and track performance.
• Legal obligations: we may disclose your information if required by law or to respond to legal requests from authorities.

Advertising and analytics

We work with social media and advertising partners to provide tailored ads and analyze performance. These partners may use cookies or similar tracking technologies to collect data on your interactions.

You can control advertising preferences through your social media account settings and by adjusting your browser settings to manage cookies.

Security of your information

We take reasonable precautions to protect your information, using industry-standard security practices. However, no data transmission over the internet is fully secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access, update or delete your information.
• The right to object to certain uses of your data, including marketing.
• The right to withdraw consent where you have given it.

Children’s privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors; if we learn that we have, we will take steps to delete it.

Links to other websites

Our website may include links to external sites. This Privacy Policy does not apply to third-party websites, and we encourage you to review their privacy practices.

Changes to this privacy policy

We may update this policy periodically. Changes will be posted on this page, and the effective date will be updated accordingly.

Contact us

To exercise any of these rights, or if you have questions about this policy or our data practices, contact us by email at info@orvann.com, by phone on +20 108 078 4465, or at our office on Al-Haram St., Giza, Egypt.